FAQs

A few of the questions that come up often.
  • Let’s talk about butter. If you have a high powered mixer (such as a Kitchenaid), room temperature butter works just fine. This will give you a puffier cookie because the whipped butter is airy.  
  • If you are using your hands or basic hand mixer, melt the butter in the microwave to soften for 30-60 seconds so it is 'almost melted'. Trust me on this, or you will have a hard time getting the mix to come together. If you totally melt it, no worries, just let it cool before using or you will melt the chocolate chips into the dough (not the end of the world if this happens either).  It will still taste great! You still may need to finish bringing the dough together with your hands. I get my kids to help with this…after they have washed their hands of course!
  • Freeze your doughballs for at least 20 minutes before baking, to result in a puffier cookie.
  • Baking is a science and a scale is your best friend. Everyone uses measuring cups differently, but scale numbers don’t lie...unless it's your bathroom scale after eating an entire batch of cookies haha!   
  • Salted vs. Unsalted...The recipe contains salt so unsalted is ideal.  If you only have salted, go ahead and use it - the difference will be minimal. I always bake with butter because it tastes better, but plant based substitutes (like margarine) will also work.
  • When your cookies come out of the oven, let them sit on the baking sheet to cool (we know it's hard to wait!), but they actually bake for a little bit longer as they're cooling.
  • P.S. the black specks in your cookies is real vanilla bean!

We use real, high-quality ingredients and the best we can find. Real butter, top notch chocolate, and pure vanilla and more. Then we bake to perfection, resulting in that homemade taste and texture that sets us apart.

Absolutely! Every batch of our cookies is made from scratch daily with the utmost care and attention to detail.

Our kitchen hosts a list of recipes that include products with gluten and non-vegan ingredients. We recommend checking our ingredients lists on each product to be sure they fit your dietary requirements.

Yes, you can conveniently order our cookies through our website. We offer nationwide shipping and local delivery & pick up so we can bring our cookie joy right to your doorstep where ever you are.

To keep our cookies fresh, store them in an airtight container at room temperature. They can also be frozen for longer storage.

Our cookies are packed into individual sealed pouches to ensure they arrive fresh and in perfect condition when shipped.

Yes absolutely, we have several products to customize to suit your event or party! We provide custom cookie orders for events like weddings, birthdays, and corporate gatherings. Check out our collection of customizable options.

Satisfaction guaranteed! We take great care to ensure our cookies meet the highest standards. If you have any concerns or issues with your order, please contact our customer service team at info@confettisweets.ca.

More info about our returns policy.

In addition to our online store, we have our flagship store with a second location opening soon. Check our store locator on the website to find a store near you.

More info on our shipping policy.

Yes, we offer discounts for bulk orders on some of our products. Shop our items and the discounts will apply themselves!

You can find detailed ingredient lists and allergen warnings on each product's page on our website.

Got a question that's been cookin' in your mind? Let us know, and we'll whip up the answers faster than a batch of fresh-baked cookies!